Clear boundaries · both sides at ease

Article 1｜General

These terms apply to hourlightkey.com and all its subdomains, operated by Hour Light International Co., Ltd. (the "Company", Taiwan company no. 60303284).

By browsing the site, using the online tools, registering as a member or purchasing a service, you confirm that you have read, understood and agree to these terms. If you do not agree, please stop using the site.

Article 2｜Scope and nature of the service

This site provides:

• Online tools: numerology, chart engines, card draws, psychological quizzes and other self-service tools
• Consultations: scent-based awareness work, card readings, numerology analysis and other one-to-one sessions
• Courses and services: one-to-one in-depth readings, professional beauty-industry courses, online workshops
• Digital content: newsletters, articles, audio and video
• Member services: history, personal reports, member-only tools

The Company may add, adjust or discontinue any service; material changes will be announced on the site.

⚠️ What this service is (please read carefully)

Everything here belongs to the category of self-navigation and self-exploration. Plainly: we help you understand yourself better. We are not doctors, psychologists, lawyers or financial advisers.

• This service does not constitute and cannot replace medical diagnosis, professional psychological care, legal advice or financial advice
• If you have concerns about your physical or mental health, please consult a qualified professional
• Tool results and card readings are for reference; the final decision is always yours
• "Your chart is a treasure map of your life" — once you know the coordinates, which direction you walk is your choice

Article 3｜Acceptable use

By using this site you agree not to:

• Mass-scrape our content with automated tools (crawlers listed in robots.txt and in the privacy policy's AI crawler allowlist are excepted)
• Copy, republish, adapt or distribute our text, images, code or methodology without authorisation
• Impersonate another person to use the service
• Interfere with or disrupt the normal operation of the site
• Use anything obtained here to make medical or psychological diagnoses about a third person
• Use our content for any unlawful activity

Article 4｜Intellectual property

All content on this site is protected by copyright, including but not limited to:

• The brand names and marks "Hour Light", "H.O.U.R.", "L.I.G.H.T." and our numerology system names (trademark applications pending)
• The Hour Light Time Cards system (card meanings, imagery, structure)
• The H.O.U.R. four-tower methodology and the L.I.G.H.T. five-gate system
• Site code, page design and copy
• Course materials, handouts, audio and video
• Ruby Wang's book (ISBN 978-626-01-5769-2)

Reproduction, republication, adaptation, distribution or commercial use in any form is prohibited without the Company's written authorisation. Citation requires attribution and consent.

Article 5｜Payment and refunds

• Prices are those published on the site at the time of purchase
• Online courses and digital content are non-refundable once purchased and access has been granted, except where the law provides otherwise
• One-to-one consultations: full refund if requested more than 48 hours before the session; 50% if more than 24 hours before; no refund within 24 hours or after the session begins
• Training courses: full refund if requested 7 days before the start (less an NT$300 administrative fee); 50% if 3 days before; no refund after the course begins, though your place may be carried to the next intake
• Refund requests: email info@hourlightkey.com; processing takes roughly 7–14 working days

Article 6｜Bookings and cancellations

• Consultations must be booked in advance; you receive a confirmation once booked
• To reschedule, please tell us at least 24 hours before the original time
• Not attending without prior notice is treated as forfeiting that session, and the fee is not refunded
• If the Company must cancel due to force majeure (natural disaster, system failure), we will refund in full or help you reschedule

Article 7｜Disclaimer

• Our online tools run in JavaScript on your own device. We work hard to keep the logic correct but cannot guarantee it is error-free
• Consultation advice reflects the practitioner's professional judgement and is not a promise or guarantee
• Any decision you make based on information here is your own responsibility
• This site may link to third-party sites; we are not responsible for their content
• We are not liable for service interruptions caused by network outages or maintenance, but we restore service as quickly as we can

Article 8｜Eligibility

• You may register if you are 18 or older, or have the consent of a legal guardian
• Please provide accurate information; you are responsible for any loss caused by inaccurate details
• One account per person; accounts may not be transferred or shared
• Membership is free; some advanced features may require payment

Article 9｜Member benefits

• Access to member-only tools and features
• Access to your reading history
• Member newsletters and event notices
• Member-only offers, where applicable
• Your personalised member centre dashboard

Benefits may change as the service evolves; material changes will be announced in advance.

Article 10｜Account security

• Please keep your login details safe
• If you believe your account has been misused, email info@hourlightkey.com immediately
• The Company is not liable for losses caused by your own failure to safeguard your credentials

Article 11｜Member data and privacy

Collection, storage and processing of member data is governed by our privacy policy. You can view, correct or delete your personal data at any time in the member centre.

Article 12｜Suspension and termination

• You may request account deletion at any time by email; we complete it within 30 days
• If you breach these terms or the law, the Company may suspend or terminate your membership without prior notice
• After termination, your data is handled according to the privacy policy

Article 13｜Governing law and jurisdiction

These terms are governed by the laws of the Republic of China (Taiwan). For any dispute arising from these terms, the parties agree that the Taiwan Taoyuan District Court shall be the court of first instance.

Article 14｜Amendments

The Company may amend these terms at any time; amendments take effect once published on this page. Material amendments will be emailed to registered members. We suggest checking back from time to time.

Article 15｜Contact

Hour Light International Co., Ltd.
Company no. 60303284
17F, No. 86-6, Yiwen 1st St., Taoyuan District, Taoyuan City, Taiwan
info@hourlightkey.com｜LINE support

Article 16｜What Relationship OS is

Relationship OS is a digital content analysis and self-awareness tool.

The paid product is the in-depth shared relationship compass report: personalised, made-to-order digital content that is not pre-produced.

The service as a whole includes:

• The personal relationship card quiz (free)
• The 7-part basic shared compass (free, complete, not a teaser)
• The 14-part in-depth shared compass report (paid product)
• The seven-day relationship tasks (included with the in-depth report)
• PDF export (included with the in-depth report)
• Permanent storage on the relationship memory wall (included with the in-depth report)
• The shared observation page (available when both people are members)
• The opt-in approach flow (an additional guidance feature after the in-depth report, not the core of what you pay for; see Article 18)

Article 17｜Nature of the service

Relationship OS is not any of the following regulated services:

• A marriage brokerage service under Taiwan's marriage brokerage regulations
• An introduction agency or matchmaking institution
• A dating platform or dating app
• A service that sells personal data or exchanges contact details

What it is:

• Digital content analysis (a relationship-traits quiz plus a two-person comparison)
• A self-awareness tool (understanding how you relate)
• A communication aid (shared observations, safety notes, opening-line suggestions)

Article 18｜The opt-in approach flow

The opt-in approach flow is an additional guidance feature attached to the in-depth shared compass report, and is not the core of what you pay for.

How it works:

• Hour Light does not collect either person's Threads / IG / LINE / phone / email
• Hour Light does not store either person's contact details in any database
• Hour Light does not pass either person's contact details to the other
• Hour Light does not matchmake, introduce or arrange any meeting
• After the in-depth report, if both people say "I'd like to keep talking", the system offers only safety notes and neutral opening lines
• Whether to exchange Threads / IG / LINE or anything else is entirely for the two of you to decide and do yourselves
• What a membership fee buys is the in-depth shared compass report (with the seven-day tasks, PDF export and permanent memory wall) as digital content — not another person's data, not matchmaking, not a guaranteed outcome, and not the approach flow as a standalone purchase

Article 19｜Relationship OS pricing

The in-depth shared compass report is sold as a one-off purchase (available to everyone, membership or not):

• One-off: in-depth shared relationship compass report, NT$1,599 each (14 parts + seven-day tasks + PDF export + permanent memory wall)
• 🔴 English site: no membership is sold. The NT$999/30-day membership referred to in these articles exists on the Traditional Chinese site only. In English, every item is bought once, on its own.
• Non-members can use the free features (personal relationship card, the 7-part basic compass, shared observation results — all complete, not trials)
• Membership also includes: guidance for the opt-in approach flow once both sides have agreed

Article 20｜Relationship OS refunds (Consumer Protection Act §19)

This is digital content sold at a distance. Under Article 19(1) of Taiwan's Consumer Protection Act:

• Before you start using it and before any personalised content is generated: full refund within 7 days
• Once personalised results exist (the shared compass has been generated, the relationship memory created): under the proviso to Article 19(1) and Article 2(2) (customised performance) and 2(5) (digital content) of the Regulations on Reasonable Exceptions to the Right of Rescission in Distance Sales, this is personalised, made-to-order digital content that is not pre-produced and is treated as delivered, so it is non-refundable — but only where you have expressly consented to waive the 7-day cooling-off period (see Article 21)
• Monthly membership: after cancelling, your benefits run to the end of the current period; amounts already paid are not refunded
• If a system error means no result is produced within 24 hours: you may request reissue or a full refund
• Refund requests: our official LINE @hourlight

Article 21｜Consent to waive the 7-day cooling-off period

Before payment you must tick an explicit consent box (unticked by default):

□ I agree that Relationship OS may begin providing my compass results / approach-flow access / membership benefits immediately, and I understand this waives the 7-day cooling-off period under Article 19(1) of the Consumer Protection Act.

Consent records are stored for at least 5 years (the general limitation period under the Civil Code), including the time of consent, IP address and user agent.

Article 22｜Age limits for Relationship OS

• Under-18s need parental or guardian consent to use this service
• Under-18s cannot use the opt-in approach flow
• Under-18s cannot use paid membership features
• The system confirms your date of birth before payment (self-declared; providing false information may result in termination of your account)

Article 23｜Account rules for Relationship OS

• Do not create invitation codes while impersonating someone else
• Do not post invitation codes publicly for strangers to use
• Do not coerce, harass or defraud anyone through the approach flow
• Breaches may result in suspension of access, and we reserve the right to pursue legal action

Article 24｜We are not party to what happens privately between users

Once you exchange contact details yourselves through the approach flow, everything that follows:

• Whether on Threads, IG, LINE, Telegram, another platform or in person, is your own decision, your own action and your own risk
• Hour Light does not participate, intervene, arbitrate or take responsibility for any outcome
• Hour Light bears no legal liability for private disputes, financial disputes, romantic disputes or personal safety incidents between users
• If you encounter fraud, sexual harassment or threats of violence, call the police immediately (in Taiwan: 110, or 165 for fraud)
• If you are in emotional distress, call 1925 in Taiwan, or seek a professional counsellor or social worker

Article 25｜Reserved

This number is reserved for future expansion. New provisions will be inserted as "Article 25-1", "Article 25-2" and so on, so that existing article numbers stay stable for reference.

Article 26｜Payment (no auto-renewal)

This platform does not offer auto-renewal and never takes recurring payments. On the English site there is no membership plan at all — every reading, manual and almanac is a single purchase.

• Payment: a single payment activating the plan for its stated number of days
• Expiry: service simply stops at the end; nothing is charged again. To continue, purchase again
• Because there is no auto-renewal, there is nothing for you to cancel
• Refunds follow Consumer Protection Act §19 and Article 2(5) of the Regulations on Reasonable Exceptions to the Right of Rescission in Distance Sales

Article 27｜Private matching mode

📌 This is a private matching mode. The platform offers no public browsing, sells no personal data, shows no profiles and discloses no chart data. A Threads ID is shared only after both sides consent and a match is made.

27.1 What it is

Private matching mode is a background compatibility-analysis service delivered as digital content, aimed at exploring connection in many forms. There is no public database and no public profile browsing.

27.2 What it is not (and why it is not marriage brokerage)

• It is not solely or primarily aimed at bringing about marriage; it covers friendship, shared interests, business partners and other forms of connection
• It offers no public browsing: no public database, no public profiles, no paid profile viewing
• It does not sell personal data: what a paying member gets is eligibility and quota for background matching, match notifications, a Threads ID after mutual consent, and privacy-safe interaction notes — not another person's data
• It does not pass on contact details: after a match, only the other person's Threads ID is shown. LINE / IG / phone / email are never provided

27.3 Profile data (limited and never public)

A matching profile contains only: nickname (up to 8 characters, not your real name) / age band / region / what you are looking for / a short bio (up to 200 characters, visible to you, not shown to the other person) + your Threads ID (the only field revealed after a successful match).

All of it is used solely for background matching and is never shown to other users. After a match, the other person sees only the Threads ID.

Permanently never collected: LINE / IG / FB / phone / email / real name / full address / employer / medical records / genetic or health data / political views / religion / criminal record (special-category data under PDPA §6).

Special-category exception: "the range of people you would like to be matched with" (including gender preference, which may imply sexual orientation, and is therefore special-category data under PDPA §6) is handled under the statutory exception: a separate written-consent checkbox plus a digital trail (time of consent, IP, user agent, terms version). It is used strictly for background matching and never shown to other users. See §27.9.

27.4 Member benefits

• Uses the existing NT$999/month membership; no separate SKU
• Members receive: eligibility and quota for background matching, match notifications, the other person's Threads ID after mutual consent, privacy-safe interaction notes, and the 14-part in-depth shared observation with PDF export and permanent memory wall
• Free members can create a profile and enter the matching pool
• Pricing is confirmed with our payment provider and reviewed by counsel before going live

27.5 Notifications, accepting, declining, blocking and reporting

• On a genuine match, both sides are notified at the same time and each chooses: accept / decline / block / report
• Decline: the other person receives no notification (protecting the person declined; no record of rejection is disclosed)
• Block: the other person is added to your block list and will never be matched to you again
• Report: written to the reports collection and reviewed manually within a reasonable period (normally 3–5 working days; serious cases such as threats of violence, suspected fraud or sexual harassment take priority), with an admin decision
• Match notifications are valid for 7 days and then expire automatically
• If both accept, the match succeeds and both see each other's Threads ID. Nothing else is provided

27.6 Privacy rules for compatibility analysis

After a successful match:

• Neither person's raw data may be disclosed: no birth date, chart, quiz answers, cards, full report or matching rationale
• Only "interaction rhythm / getting-along notes / communication suggestions / boundary reminders / safe next steps" are provided
• The analysis runs internally; neither person's raw chart data is ever revealed to the other

27.7 The three core matching conditions

Matching is decided on these three conditions only, and all three must hold before any further assessment:

• Compatible views on relationships: stability, pace of getting to know someone, whether marriage is wanted, need for companionship, need for space, messaging frequency, expectations
• Mutually acceptable age range: not the same age, but each person's stated preference covering the other
• Mutual gender preference: A's preferred gender includes B, and B's includes A — it must be mutual
• Secondary: relationship pace and what each is looking for, plus explicit consent to be matched

27.8 Two-stage consent

Consent is taken in two stages to protect both sides:

• Stage 1 · joining the pool: creating a profile requires four separate consents: (1) to background matching (2) to the use of matching criteria (3) to releasing your Threads ID after a successful match (4) to raw data never being disclosed in the analysis
• Stage 2 · releasing the Threads ID: after a match and both sides accepting, both must consent again before IDs are shown (if either declines, no ID is released)
• Consent records for each stage are kept for 5 years (Civil Code §125), including the time, IP, user agent and the checkbox wording version

27.9 Written consent for special-category data (PDPA §6)

Because "my gender" and "the range of people I want to be matched with" may imply sexual orientation, they are special-category data under PDPA §6 and require written consent through a separate, non-pre-ticked checkbox.

• Separate checkbox: gender preference consent stands alone and is never bundled with other consents
• Never pre-ticked: you must tick it yourself; the system never ticks it for you
• Digital trail: each tick records the timestamp, IP address, user agent and terms version, forming electronic written consent under Taiwan's Electronic Signatures Act
• Purpose limitation: used strictly for background matching, nothing else
• Withdrawal: you may leave the matching pool at any time, and we stop using your gender preference data immediately
• Retention: 5 years (Civil Code §125), then deleted automatically

27.10 Review, termination and refunds

This platform does not provide matchmaking: we do not pair members up, do not recommend other members to you, and provide no way for members to contact or notify one another. Our compatibility calculations analyse data you entered yourself, stored in your own account, which other users cannot read.

• Contract review: these terms are fully disclosed before checkout so you can review them before deciding to buy (Consumer Protection Act §11-1)
• Termination and refunds: you may end a paid plan at any time and receive back "amount paid − value of services already received", with any administrative fee capped at 10% of the balance. Services already received are calculated from the AI readings actually used, at this platform's per-reading list price
• No auto-renewal: we never take renewal payments; a plan simply ends and you purchase again if you want to continue. If auto-renewal is ever introduced, we will tell you clearly and obtain separate consent beforehand
• Fair use limit: the membership AI reading allowance is capped at 20 readings per day. Once reached, new reports pause for that day; existing reports remain readable and the allowance resets the next day
• Prohibited conduct: do not let others use your account or operate it for a third party; do not charge others for readings or sublicense them; do not make bulk automated requests; do not mass-reproduce, distribute or use readings to train other AI models. Commercial use requires a separate enterprise licence
• Changing the limit: any change to the above limit is announced 30 days before it takes effect and does not apply retroactively within a member's current active period
• Prohibited clauses: unilateral amendment, locked-in prepayment, unreasonable penalties and waiver of the right to sue are all prohibited

27.11 Exclusion of the 7-day cooling-off period

AI reading reports are digital content not supplied on a tangible medium, or online services completed the moment they are provided. Under Article 2(5) of the Regulations on Reasonable Exceptions to the Right of Rescission in Distance Sales, and with your prior consent, the 7-day unconditional right of rescission under Consumer Protection Act §19(1) does not apply.

Where this applies (generated instantly on payment, complete on delivery): chart readings (essentials / full / synastry), the Personal User Manual, the Relationship User Manual, theme guides (love navigation / career path / wealth blueprint), chart calibration, AI card readings (including pet, family, SPA, nail and Time Card readings), Akashic / inner palace / past life / name / wallpaper / prayer readings, matching calculations, shared compass analysis, follow-up questions and academy readings.

Where it does not apply (not complete on delivery; handled under §27.10 and consumer law): courses, bookings, one-to-one human services, birthday-month gifts (which involve manual handling and physical delivery), and membership plans or usage top-ups.

• Mandatory notice: before checkout, we must state prominently that the 7-day cooling-off period does not apply
• Mandatory checkbox: you must actively tick "I understand that this service has no 7-day unconditional right of rescission once activated"
• If we fail to notify you: you keep the 7-day right of rescission under Consumer Protection Act §19
• Standard-form refunds unaffected: this article excludes only the 7-day unconditional right; it does not affect your right to terminate mid-term under §27.10

27.12 Security of personal data files (PDPA §27 III)

We maintain a personal data security plan under PDPA §27 III, with these technical and organisational measures:

• Authentication: Firebase Auth + email verification + mandatory 18+ date-of-birth verification
• Encryption in transit: HTTPS (TLS 1.2+) site-wide; Firestore database encryption at rest
• Access control: Firestore rules limit each person to their own data, plus an admin allowlist and two-factor authentication
• Anomaly monitoring: the events collection records IP, user agent and action trails, with automatic alerts
• Breach response: for any significant breach we notify the competent authority and affected users, and take remedial action
• Your rights: query, correct or delete your personal data at any time, or ask us to stop collecting, processing and using it (PDPA §3, §11)
• Outsourced processing: we use Vercel / Firebase / Anthropic Claude API and other third parties; the platform bears primary responsibility, and all of them are listed in the privacy policy

27.13 Permanently prohibited

• ❌ Public browsing of profiles
• ❌ Paying to view a full profile
• ❌ Publishing birth dates, charts or quiz answers
• ❌ Publishing contact details
• ❌ Explaining matching in enough detail to infer personal data
• ❌ The platform promising a successful match

27.14 Enforcement

• Blocked by 5 or more people → invitations are suspended automatically pending review
• 3 upheld reports → account terminated
• A profile containing prohibited data → automatically hidden with a warning; refusal to correct it means termination
• Fraud, sexual harassment, sexual services or commercial soliciting → immediate termination and legal action

27.15 We do not intervene

• Hour Light does not matchmake, does not run recommendation algorithms and is not responsible for any outcome
• Hour Light does not collect, store or pass on the other person's contact details
• Hour Light bears no legal liability for private disputes, financial disputes, romantic disputes or personal safety incidents arising between users
• In an emergency, call the police (in Taiwan: 110, 165 for fraud, 1925 for emotional support)

27.16 Limits

• 18+ only; the system verifies date of birth (the form requires confirming you are 18 or older and have full legal capacity)
• Available to users in Taiwan only; the service falls outside the cross-border marriage brokerage provisions of Article 58 of the Immigration Act
• Not solely or primarily aimed at bringing about marriage (see §27.2)

Article 28｜Changes to and termination of Relationship OS

• The Company may change or discontinue this service for good reason, with 30 days' notice
• On termination, prepaid but unused amounts: one-off content already delivered is not refunded; monthly membership is refunded pro rata
• These terms are interpreted under the laws of the Republic of China (Taiwan)
• For disputes arising from Relationship OS, the Taiwan Taoyuan District Court is the court of first instance

Article 29｜Layered and just-in-time consent

Our consent design follows the layered disclosure and just-in-time notice approach recommended by the EDPB's 2026 coordinated enforcement framework, and complies with PDPA §15 and §19 and Consumer Protection Act §19.

29.1 What one-time consent at registration covers

Ticking "I have read and agree" at registration covers all of the following at once, so you are not asked again during ordinary use:

• Use of your birth data for chart calculation and reading generation
• Cross-border transfer to Anthropic (no training), Vercel (asia-east1 primary node) and Firebase
• Essential and analytics cookies (GA4) on a legitimate interest basis
• Marketing email subscription (unsubscribe at any time)
• Subscription, payment and refund terms
• The referral commission structure
• The AI reading disclaimer (self-awareness, not medical care)
• Rules for your personal chart library (basic consent for reading for others)
• Your rights to deletion, portability and access

29.2 Four just-in-time exceptions

Taiwanese law requires these four to be disclosed again at the moment they arise. We do that with inline micro-copy rather than interrupting you with pop-ups:

• Buying digital content (3–7 card AI readings, wallpapers, inner palace and so on): the checkout button states that the 7-day cooling-off period does not apply｜basis: Consumer Protection Act §19 and the distance-sales exception rules
• Entering special-category data (gender preference, health): a note above the field states it is used only for this analysis and never disclosed｜basis: PDPA §6 and Judicial Yuan Interpretations 748/794
• Reading for someone else (adding a slot to your chart library): a note above the form asks you to confirm they consent and suggests using a pseudonym｜basis: PDPA §19 third-party protection
• Advertising cookies (FB Pixel): off by default, with a permanent footer link to turn them on｜basis: GDPR Art.7 + TCF v2.2 + CPRA 2026

29.3 Consent trail

At registration we record a consent trail: timestamp, browser user agent, screen size, terms version and privacy policy version, with the IP address added by the backend. The trail is kept for 5 years and stored encrypted under the PDPA §27 security duty.

29.4 Withdrawing consent

Members can withdraw any consent at any time under "Member centre → Account settings → Consent management". Withdrawal takes effect within 7 working days, and we stop the related processing within a reasonable period.

29.5 Legal basis

• Taiwan Personal Data Protection Act §15, §19, §27
• Taiwan Consumer Protection Act §19 (right of rescission in distance sales)
• GDPR Articles 6, 7, 13
• EDPB 2026 Coordinated Enforcement Framework
• ICO layered privacy notice guidance
• US CPRA 2026 symmetry principle
• IAB Europe TCF v2.2